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Sanctuary Resort - Apartment Hotel Cherating, Cherating
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Key details
About the Resort
Lot 342, Mukim Sungai Karang,
Cherating,
Malaysia,
26080,
Pahang
Sanctuary Resort - Apartment Hotel offers a 3-star experience with air-conditioned apartments featuring kitchenettes and balconies. Guests benefit from onsite dining options and recreational activities in a beachfront setting.
Rooms & Amenities
Each apartment at Sanctuary Resort is equipped with WiFi, a kitchenette with a refrigerator and a stovetop, and en suite tiled bathrooms. Guests can enjoy panoramic views from their balconies, with units available that feature 1 queen and 1 single bed or larger options.
Dining & Leisure
Dining options include the Tropicana restaurant, serving international cuisines daily starting at 7:30 AM. Additionally, guests can relax at one of the resort's two restaurants or the poolside bar with their favorite drink.
Recreation & Services
Recreational amenities feature a free-form outdoor swimming pool surrounded by palm trees, a games room with table tennis, and a fitness center. The resort's tour desk can also arrange water adventures such as jet-skiing and sailing excursions.
Location & Transportation
Sanctuary Resort is a 25-minute drive from Kuantan Town, where guests can explore the Natural Batik Factory and Central Point Kemaman Mall for shopping. An area shuttle is available to transport visitors to nearby destinations.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Explore available ways to reach your dream destination
City Center
Cherating
5.1
mi
Airports
Sultan Haji Ahmad Shah (KUA)
30.6
mi
Kerteh (KTE)
39.2
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Amazing Views!
“Our apartment in block C offered stunning views that made our stay lovely. The room was well-appointed and clean, providing everything we needed for a comfortable experience.” view full review
Delicious Breakfasts!
“Breakfast at the resort was fantastic, with a wide variety of options that exceeded our expectations. The evening meal we had was just as generous and delicious!” view full review
Relaxing Pool Time
“The pool area was perfect for relaxation, often providing a serene atmosphere where we felt like we had it all to ourselves.” view full review
Well-Equipped Kitchen
“The self-catering facilities in the apartment were fantastic, making it easy and enjoyable to prepare meals during our stay.” view full review
General
Free Wi-Fi
Parking
Rooms/ Facilities for disabled
Elevator
Sports & Fitness
Exercise gym
Guest Parking
Kitchen
Electric kettle
Dining
Bar/ Lounge area
Spa & Leisure
Swimming pool
Room features
Free Wi-Fi in rooms
Air conditioning
Sitting area
Balcony
Dining table
Bathroom
Free toiletries
Self-catering
Kitchen
Electric kettle
Media
Flat-screen TV
Telephone
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Location
Lot 342, Mukim Sungai Karang,
Cherating,
Malaysia,
26080,
Pahang
Map view
Lot 342, Mukim Sungai Karang,
Cherating,
Malaysia,
26080,
Pahang
City landmarks
Mosque
Masjid Baru Sungai Ular
3100 ft
Surau At-Taufiq
4600 ft
Surau Kampung Gebeng
2.9
mi
Surau
4.7
mi
Nearby
Surau Seberang Sg Ular
300 ft
Mosque
Surau Kg Sg Ular
300 ft
Reviews and Ratings
Feedback from previous guests about their experience
56%
liked the resort and would come back again
5.6/10
Guest rating
Rooms
5.0
Location
8.2
Service
5.0
Dining
5.5
Guest reviews
5.6/10
based on 5 reviews
5.1
5.1/10 based on 99 reviews
Stella
United Kingdom,
February
2025
7.8/10
The resort has stunning beachfront views and a lovely pool area that we enjoyed very much. Our room was modern and well-equipped, and the hosts were welcoming. However, there were some maintenance issues, such as rubbish around the parking lot and disappointing cleanliness in the room. The dining options were decent but not overwhelming, and the location requires some travel to reach nearby attractions.
Rooms
7.0
The room was modern and well-appointed, offering breathtaking views; however, it had cleanliness issues upon check-in.
Service
9.0
The hosts were warm and welcoming, offering a free upgrade to a better room.
Location
8.0
The resort is located right on the beach, making it easy to enjoy the coastal scenery, yet it's a bit remote from nearby towns.
Dining
7.0
The dining experience was good with excellent breakfast options, but the evening meal we tried was only average.
Facilities
8.0
The pool area was lovely and clean, but the overall maintenance of the surroundings could be improved.
Harriet
United Kingdom,
September
2024
5.0/10
I had a mixed experience at this hotel. While the location is beautiful and offers stunning views, the cleanliness and service were incredibly disappointing. The amenities could use some upgrades, and I found the price to be not reflective of the overall value. If you're looking for a clean and comfortable stay, this may not be the best choice.
Rooms
5.0
The room had a fantastic view, but it was dusty and lacked basic cleanliness. The shower did not have hot water, which made things uncomfortable. Overall, I would rate the rooms a 3/10.
Service
5.0
The service left a lot to be desired. The staff seemed unfriendly and unhelpful, which seriously impacted our stay. I would rate the service a 2/10.
Location
9.0
The location is truly breathtaking, right on the beach with stunning views. I would rate the location a solid 9/10.
Dining
5.0
I was disappointed with the dining options as breakfast was not included, despite the high price. I would rate my dining experience a 4/10.
Facilities
5.0
The facilities need improvement; the pool was decent, but we encountered garbage on the beach, which was disappointing. I would give the facilities a 5/10.
Trevor
United Kingdom,
September
2024
5.0/10
The hotel is advertised as a resort but falls short in many areas, particularly the condition of the rooms and overall cleanliness. Although the pool is somewhat maintained, the lack of attention to basic amenities and the disengagement of staff make for a frustrating experience. I would not recommend staying here, especially for the price paid.
Rooms
5.0
The rooms were old, rundown, and lacked basic amenities like hot water. My view was disappointing, and the room did not match the pictures online.
Service
5.0
The service was lacking; the staff seemed completely uninterested in assisting guests. When I raised issues, they were met with apathy.
Location
5.0
While the hotel is near the beach, the immediate surroundings were messy, with garbage littering the parking lot.
Dining
5.0
Dining options were very limited, and the quality did not match the price. Expect only packaged products.
Facilities
5.0
The pool area was decent, but overall the facilities were poorly maintained and did not feel welcoming.
Gilbert
United Kingdom,
September
2024
7.8/10
I had a wonderful vacation at this hotel with my family, enjoying the beautiful beachfront views and a range of activities like bumper ball and beach volleyball. The apartment was spacious and clean, making it a great place for our family getaway. However, I did notice some cleanliness issues, especially in certain areas like the corridors and reception which left us a bit disappointed.
Rooms
7.0
The apartment was spacious and clean but could use a bit more light and maintenance.
Service
5.0
Service was lacking as some areas felt neglected and not clean, which wasn't ideal.
Location
10.0
The hotel is perfectly located right by the beach, which we loved.
Dining
9.0
We enjoyed the breakfast, which had amazing selections that satisfied the whole family.
Facilities
8.0
There were great facilities like a clean swimming pool and a fun outdoor park that kids loved.
Fred
United Kingdom,
September
2024
5.2/10
I had mixed feelings about my stay at this resort. While the location near the beach was fantastic for our family holiday, the room cleanliness and overall service left much to be desired. The view from our apartment was lovely, offering a low-key vibe by the fishing village, but the facilities were not well-maintained. Unfortunately, the experience felt a bit overpriced for what we received.
Rooms
5.0
The apartment offered a beautiful view and was spacious, but unfortunately, it was quite dusty and not properly cleaned.
Service
5.0
While some staff were nice, others were unfriendly, particularly regarding the strict visitor policy, which made things uncomfortable.
Location
9.0
The location was close to a beautiful beach and various family-friendly activities, making it a great spot for relaxing.
Dining
Facilities
5.0
The swimming pool was not clean during our stay, which was disappointing. We didn't feel inclined to use it.
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